Registration Assistant - West Nile (Ocea Reception
Center)
Location: [Africa] [Uganda]
Town/City: Arua
Category: Water, Sanitation and Health (WASH)
Job Type: Fixed term, Full-time
Position: Registration Assistant
Report to: Information and community Mobiliser
Location: West Nile (Ocea Reception Center - Arua District)
Purpose of the position:
Registration Assistants are members of Reception Center Management Team who work hand in
hand with UNHCR and OPM litigation team under the supervision of Information and Community
Mobilisers. The main tasks in his/her job is to bridge communication gape during registration
through translation and promote daily activities of the reception center. Under the supervision of
the information and community mobilisers registration assistance ensures that reception center
meets the minimum standard of operation.
Major Responsibilities:
Translate information to Persons of Concerns PoCs in the language they understand
most and translate information from the PoCs to the registration officers.
Ensure Persons of Concerns (PoCs) are settled in orderly way to ensure smooth
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running of the registration processes; where necessary support crowd control at the
reception centers.
Under directive of the information and community mobilisers, participate in the day to
day running of the reception center activities to ensure compliance with the minimum
operating standard.
Compile weekly monthly and quarterly reports in accordance to WV reporting
procedures.
Ensure confidentiality on information
Ensure the privacy of personal information and confidentiality of information provided by
the PoC during and after registration.
Liaises with protection staff and partners to ensure timely identification and referral of
persons of concern for protection follow up.
Forwards quarries of PoCs to respective parties regarding registration processes and
entitlements; where applicable provide relevant information to Pocs regarding
registration process and procedures.
Collaborate with protection staff and/or partners in the delivery of assistance and
programming, including provision of identity and entitlement documentation.
Perform other duties as may be assigned from time to time by the supervisor
Key Performance Indicators
UNHCR Registration Standard Operating Procedures (SOPs) are implemented in
accordance with relevant UNHCR standards and policies.
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Persons of concern have fair and transparent access to registration procedures
Identify persons with specific needs and refer to protection/litigation desk in accordance
with the SOPs
Qualifications: Education/Knowledge/Technical Skills and Experience
Very Good Knowledge of Bari languages (kakwa, Pojulu, Bari, Kuku etc.), Juba Arabic,
Keliko. Knowledge of other commonly spoken languages in South Sudans Equatoria
Region shall be an added advantage.
The Ideal candidate for this position should be minimum of A level certificate of
education or an equivalent.
The Ideal candidate for this position should be minimum of A level certificate of
education or an equivalent.
Additional training in basic principles of International Protection is an added advantage
At least one years experience in similar role with reputable Organization, UN Agency or
the Government
Good computer, typing and data entry skills
Excellent knowledge of English and local
Knowledge of any of the languages spoken by the refugee communities.
