Majid Al Futtaim, the leading shopping mall, communities, retail and leisure pioneer across Middle East, Africa and Asia, is set to open its first Carrefour stores in Uganda in the upcoming months, as the retailer seeks to cater to evolving customer needs and responds to the growing demand for modern retail in Kampala and its surroundings.
According to a press release dated June 18, Majid Al Futtaim will operate its first Carrefour store in Oasis Mall, with over 150 employees recruited for its maiden Ugandan outlet, which promises shoppers great value and choice, through a combination of offers and promotions. The store will enable customers to purchase quality products at unbeatable prices, within an excellent shopping experience.
Hani Weiss, CEO of Majid Al Futtaim – Retail said: “Following Carrefour’s success in Kenya, we are proud to introduce our plan for the first ever Carrefour stores in Uganda, which will further cement our position as a leading customer-centric retailer, bringing one of the largest retail chains in the world to the heart of the country.”
“This announcement brings us a step closer towards realizing our long-term expansion plan for East Africa.” He went on to say: “Uganda is considered one of the fastest growing economies in Africa, and we are delighted to partner with local stakeholders to offer a world-class retail experience to the Ugandan community, specifically tailored to their needs.”
As part of its expansion strategy, Majid Al Futtaim is planning to open its second Carrefour store in the country (Uganda) in early 2020 at Metroplex Kampala, creating up to 150 additional direct and indirect employment opportunities for local talents.
The entry of the retailer into the market will boost the country’s economy as it will work with local suppliers, manufacturers, producers and farmers across Uganda and contribute to local direct and indirect employment.
Customer service standards
Carrefour will also introduce customer service standards, a more sophisticated shopping experience, and best practice for in-store hygiene processes.
In addition, the stores will stock a mix of international and local brands all certified by relevant government agencies, applying international hygiene standards in order to guarantee food safety to customers.
Majid Al Futtaim prides itself in upholding the highest international standards and best practices. This includes ensuring positive supplier relations through prioritising local partners, enhancing supplier efficiency and engaging them with continuous training and support.
Majid Al Futtaim holds the exclusive franchise rights to operate Carrefour in 37 countries and currently operates over 270 Carrefour stores in 15 countries. Uganda will be its 16th market. Carrefour started operations in East Africa with its entry into the Kenyan market in 2016 and operates seven stores to date, employing more than 1,400 staff members.