CarePay, the health financing technology company behind M-TIBA, has signed a Memorandum of Understanding (MoU) with Aga Khan Health Service, Kenya (AKHS, K) to extend the M-TIBA provider panel, conduct software integration and jointly develop healthcare inclusion programmes.
Industry Wellness

CarePay and Aga Khan Health Services Partner to Extend M-TIBA Panel

CarePay, the health financing technology company behind M-TIBA, has signed a Memorandum of Understanding (MoU) with Aga Khan Health Service, Kenya (AKHS, K) to extend the M-TIBA provider panel, conduct software integration and jointly develop healthcare inclusion programmes.

This MoU extends the M-TIBA panel to the outreach centres of the Aga Khan Hospitals in Kisumu,  Mombasa and Nairobi. This initiative went live on the M-TIBA platform in 2018.

Anyone who is registered on a savings or private insurance scheme on M-TIBA has been able to access treatment, with payments being administered via their mobile phone.

Over 3.5 million people are registered on M-TIBA on a range of public and private insurance and savings schemes.

This will enable payments and information to flow seamlessly from customer’s mobile phones to points of sale, to hospital administrators and on to the funding agency or insurance company.

This cost-effective and secure transmission of treatment information across relevant parties in the healthcare value chain is driving the uptake of M-TIBA by large-scale health finance schemes.

The M-PESA-based payment platform is encouraging people to save small amounts regularly, to pay for healthcare premiums and treatment – often alongside donor funding.

In light of this, CarePay and AKHS, K have committed to jointly develop and digitally manage more healthcare inclusion schemes, which will focus on building self-sufficiency and sustainability into the region’s healthcare system.

Kees van Lede, Chief Executive Officer, CarePay Ltd said, “CarePay aims to make healthcare available to all through the M-TIBA platform.

CarePay developed the M-TIBA platform to give everyone the power to access quality health care. Thanks to our great partners, like AKHS, we can walk the talk about helping build a more sustainable and user-centric health system.”

Sulaiman Shahabuddin, Regional Chief Executive Officer, Aga Khan Health Services, East Africa said, “We are glad to partner with CarePay as more people will be able to seek treatment from our hospitals and outreach centres and easily pay for our services using the M-TIBA platform. We will also be able to use the platform to ensure a smooth customer journey at our outreach centres and hospitals for our patients and employees.”

CarePay partners with public and private organizations to drive universal health coverage through mobile phones on its M-TIBA platform. It helps with expansion, enrolment and retention on large-scale health schemes.

CarePay also allows full automation between providers and funders for real-time claims management and budgeting. M-TIBA currently has over 2000 healthcare providers across Kenya.